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HP has established Service Centers in various countries.
All users can contact any service centre which suits their language and working-hours.

IMDS European Service Center supporting English and German language
Monday through Friday, 8 a.m. to 4.30 p.m. (GMT+1)
under
(+36) 1 298 1536 imds-helpdesk-emea@hp.com

IMDS French Service Center supporting French language
Monday through Friday, 8 a.m. to 4.30 p.m. (GMT+1)
under
(+33) 1 55 69 7860 imds-helpdesk-emea@hp.com

IMDS North American Service Center supporting English language
Monday through Friday, 8 a.m. to 5 p.m. (CST)
under
(+1) 972 403 3607 imds-helpdesk-americas@hp.com

IMDS Japanese Service Center supporting Japanese and English language
Monday through Friday, 9 a.m. to 5.00 p.m. JST (GMT+9)
under
(+81) 3 4530 9270 jpimds-helpdesk@hp.com

IMDS Korean Service Center supporting Korean language
Monday through Friday, 9 a.m. to 5.00 p.m. Seoul (GMT+9)
under
(+82) 2 2199 0203 ∼ 4 imdsk-helpdesk@hp.com

IMDS Chinese Service Center supporting Chinese language
Monday through Friday, 9:30 a.m. to 12:30 p.m., 1:30 p.m. to 5:00 p.m. BST (GMT+8)
under
(+86) 27 87431668 IMDS-EDS-Helpdesk-China@hp.com